| Our Vision, Mission & Values |
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| Contents |
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| The Director's Review |
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| Organisation |
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| Operations |
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- Performance Pledge
- Fire-fighting
- Special Services
- Ambulance Services
- Mobilising and Communications
- Airport Fire Contingent
- Fireboats
- Diving Services
- Special Rescue Squad
- Urban Search and Rescue Team
- First Responder
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| Fire Protection |
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- Licensing and Certification
- Fire Safety
- Fire Safety Inspections
- Fire Safety of Old Buildings
- Industrial Buildings Inspection
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| Human Resources Management |
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- Establishment
- Recruitment
- Fire Services Training School
- Fire Services Ambulance Command Training School
- Fire-fighting and Rescue Training
- Management and Development
- Incident Command Training
- Physical Training
- Interest Groups and Specialist Teams
- Welfare
- Staff Relations
- Sports and Recreation
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| Administration & Logistic Support |
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- Finance
- Planning
- Management
- Information Technology Management
- Workshops
- Appliances
- Equipment and Personal Protective Clothings
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| To Move with the Times |
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- Customer Satsfaction Survey
- Paramedic Service Quality Assurance System
- E-Ambulance Journey Record
- Medical Priority Dispatch System
- High Angle Rescue Squad
- HazMat Team
- Fire Services Academy
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| Links with the Mainland and Overseas |
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- Liaison with the Mainland
- Liaison with Overseas Couterparts
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| Integration into the Community |
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- Building Fire Safety Envoy Scheme
- Fire Safety Ambassadors Scheme
- School Fire Safety Drama Competition
- Hot Strike Campaign
- Heart Saver Scheme
- Fire Services Volunteers
- Public Liaison Group
- School Outreaching Scheme — Do Not Misuse Ambulance Service Publicity Programme
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| Appendices |
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- Organisation Chart
- Fire Stations and Ambulance Depots
- Honours and Awards
- Fire Appliances and Ambulances
- Fire Statistics
- Special Services Statistics
- Ambulance Calls
- Fire Protection Statistics
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