Hong Kong Fire Services Department

Ans:The application procedure is simple.
(please see the “Application for Visit to Fire Station / Ambulance Depot”).

Ans: When there is a gas leakage, do not produce naked flame or sparks which may ignite the leaked gas. Do not switch on or off lightings or any electrical appliance, do not use telephone, including mobile phone and do not rub any object that may produce naked flame or sparks for the same reason.

When it is safe, turn off the gas supply, open the windows of the affected unit and then inform the occupants of the affected and nearby units to leave. But remember to knock on their doors only, do not ring the bells.

Upon arrival at a safe place, call the Fire Services for help. Stay to tell the Fire Services personnel what you know.

Ans: It depends on the circumstances, there is no hard and fast rule to follow. Please refer to the guidelines "What to do in case of fire" at the Fire Safety information / pamphlet of our website.

Ans: The locations of fire stations are shown on our homepage (please see the "Distribution of Fire Station / Ambulance Depot" ).

Ans: First,pick up the hose reel at a safe place which is near the fire ground. Then, break the glass of the fire alarm call point to activate the alarm and the fire pump. Turn on the control valve of the water supply main to the full, pull the plastic tubing from the drum, and point the nozzle to the fire. Turn on the nozzle valve and operate the fire hose at a safe distance.

Ans: It depends on the circumstances, there is no hard and fast rule to follow. Please refer to the guidelines "Hill Fire Safety Guidelines and Emergency Measures" .

Operational Staff Car

All operational Divisional Officers and above in the Fire Services Department are required to work on a round-the-clock duty system. They are 'on-call' 24 hours a day and 7 days a week. Unless on authorized leave or 'off-call' , they are required to respond immediately to major fire or special service incidents occurring within their responsible areas to take up the incident command role. Therefore, Operational Staff Cars fitted with radio communication equipment, siren, flash light and riot screen are allocated to them for operational use.

In order to assist these officers in meeting the operational requirements of immediate response and minimizing the impact of such duty on their family lives, they are allowed to use the cars for private purposes including carrying passengers such as family members or friends after office hours. Indeed, a thorough study conducted by the Department reveals that the present arrangement is the most cost effective solution and is acceptable to both the staff and the management.