Fire Services Department

Organization

Corporate Strategy Command

Assistant Director (Corporate Strategy)
Tel: 2733 7733

Formulation and review of departmental policies, priorities and procedures
Legislative drafting instructions
Staff planning, management
Public complaints, publicity and public relations
Resources allocations and estimates
Formulating departmental Counter-Terrorism policy, coordinate with the Inter-departmental Counter-Terrorism Unit
Liaison with other services

Corporate Services Division

Senior Divisional Officer
Tel: 2733 7747

Co-ordination, distribution and efficient use of existing resources within the Department
Administrative matters on the deployment of personnel to different Commands
Dissemination and implementation of Department's policies and orders
Processing requests for non-emergency use of resources
Co-ordination on the use of departmental premises and quarters as well as their improvement and maintenance works
Overseeing legal matters and access to information
Promoting safety and health at work and sustaining the valuable workforce
Critical incidents psychological support
Clinical services: psychological assessment and intervention
Psycho-education and training
Psychological wellness promotion
Organising staff welfare schemes, social & recreational activities
Co-ordinating the work of Welfare Section & Command Welfare Officers
Formulating departmental welfare policies
Monitoring expenditure on welfare projects
Sale of welfare items

Planning and Development Division

Senior Divisional Officer
Tel: 2733 7878

Matters relating to the planned development
Research & experimental work
Evaluating territory-wide development plans
Liaison with consultants & government departments
Coordinating with the Inter-departmental Counter-Terrorism Unit on counter-terrorism to improve emergency response plans and enhance public alertness and education on emergency preparedness
Providing professional advice on formulating government-wide counter-terrorism strategies regarding emergency rescue, mass decontamination, mass evacuation, etc
Liaising with various departments on the counter-terrorism front to enable better coordination in providing emergency service during a terrorist attack

Information and Communications Technology Division

Senior Divisional Officer
Tel: 2733 5830

To develop IT plans/strategies and allocate IT resources in accordance with the department's business needs and overall E-government targets
To deliver and maintain e-business solutions by planning, budgeting, acquiring and managing IT expertise and resources, arranging strategic IT partnerships and managing the performance of contractors
To establish, maintain and uphold the IT security policy and security framework in the Department and determine appropriate checks and balances to ensure the compliance by concerned parties
To maintain surveillance on IT trends and best practices relevant to the business of the Department
To oversee the implementation of all IT projects in the Department

Public Safety and Communication Division

Senior Divisional Officer
Tel: 2733 7560

To formulate, review and update departmental policies of promotion and education on public safety and oversee all projects and programmes related to the Community Emergency Preparedness Programme
To formulate and implement a coherent and sustained public education programme on natural disaster, community life support, the importance of Cardiopulmonary Resuscitation, the use of Automated External Defibrillators and the proper use of ambulance services
To establish networking with major management agencies, major stakeholders of critical infrastructures, large scale event organisers, other government counterparts, etc. in order to promote all matters related to departmental publicity activities
To oversee the information dissemination mechanism to ensure the accuracy of information disseminated to the public (including the messages disseminated through social media platforms) in relation to the Community Emergency Preparedness Programme

Mobilising System Development and Maintenance Division

Senior Divisional Officer
Tel: 2733 1512

To implement the project for the replacement of the mobilising and communications system of the Department
To design, develop and establish technical specifications of the new system with regard to IT trends and the best practices in nowadays emergency communications centres
To monitor the development progress of the project and manage the expenditure and budget of the project
To supervise and manage the daily operation and maintenance of existing mobilising system
To develop and maintain the departmental radio communication network

Procurement & Logistics Division

Senior Divisional Officer
Tel: 2733 7654

Planning, organising and implementing the procurement stratrgy and policy
Developing guideline and instruction on procurement and logistics matters
Managing procurement of fire services and ambulance equipment, uniform and personal protective equipment
Monitoring expenditure on stores & equipment
Monitoring the operation of Fire Services Stores